How we work

How we work

At K3 we strive to help our customers on their technology journey, not just fixing problems or addressing individual issues. We offer different types of solutions and services that can be implemented as a stand-alone offering, or as a combination for a full end-to-end offering across key business processes. Our offerings have been developed in such a way that they help customers optimise their businesses and drive deeper value from their existing technology infrastructure.

Across our business, our teams are grouped into key functional areas to ensure that we are able to offer our customers and prospects deep subject matter skills and capabilities:

  • Product Development – a team of nearly 100 specialists are focused on developing industry-specific IP, on both our own K3 solutions as well as 3rd party platforms
  • Business Development – our industry and solution specialists engage on a daily basis with our prospects to ensure that we understand their technology journey and that we offer solutions that help them drive the outcomes they want to achieve
  • Delivery & Implementation – we have a team of more than 300 experts across the globe to ensure world-class implementation and delivery of the solutions we offer
  • Customer Experience – this is a team of 200 people, passionate about ensuring that we offer the best possible customer service and high levels of support once customers are on their technology journey with us

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