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Posts

Rethinking Retail: How Amazon forged its future

K3’s exclusive research with Retail Gazette examined what retailers anticipate for the industry post pandemic. We found that 87% agree the future of bricks and mortar will be more digital while 89% also believe that it will be experience focused. And the experience that the consumer values more than any other is convenience and having the option to

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How ‘dark store’ models are redefining grocery shopping

K3 and Retail Gazette’s latest research found that 61% of retail leaders plan to have fewer but better stores by next year. Further, 39% also indicated that at-home experiences driven by online channels will be the CX model that defines retail for the next decade.   Indeed, ‘dark store’ startups across Europe have been revolutionising retail grocery shopping for a little

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Empowering your local managers is the first step to an authentic CSR

Independent retailers are leading the way when it comes to agility and sustainability. However, larger chains have been struggling to make a start on their Corporate Social Responsibility initiatives without coming off as inauthentic or green washing. Dr. Jackie Mulligan, CEO of ShopAppy explains why empowering local managers is the first step to an authentic CSR strategy.  It’s really great to see tech like ShopAppy supporting a sustainable high street. How has the reception been?  It’s being really

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Is remote working a threat to hospitality and retail?

The past year has forced radical changes in the way we live our lives. From wearing face masks to remote working, the world we inhabit today scarcely looks the same as it did a year ago. With new opportunities to work from almost anywhere, people are starting to question whether life in the city is for them anymore.

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The psychology of creating a circular economy

We have a “take, make, waste” rationale, where we take raw materials, make them into products, use them and then dispose. That’s a linear economy, but in the ideal circular economy, products would be designed and circulated so that we don't create waste. They’d get reused and recycled back in the economy.

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How AI will reshape retail

“This isn’t the beginning of the end, it’s the end of the beginning.”   The emergence of disruptive AI technologies has forced many industries to rethink how they approach business.   We recently caught up with Sean Culey, Business Transformation advisor and author of Transition Point: From Steam to the Singularity, who shared his thoughts on how the

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Is second-hand the future of retail?

The fashion industry accounts for around 10% of global greenhouse gas emissions. However, environmental conscientiousness has seen fast fashion taking a backseat, while sales of second-hand clothing are set to grow 69% between 2019 and 2021. Dr. Kerli Kant Hvass, founder of circular economy consultancy, Revaluate, explains why...

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Digitalising the high street for good

Dr Jackie Mulligan, CEO of ShopAppy is on a mission to save the high street with a platform that helps customers shop locally. We sat down with her to find out more about the role digitalisation could play in high street sustainability, and why big and small retailers need to work together to make it happen.

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