While many retailers in western countries are struggling to adapt in the wake of the pandemic, China and other Asian markets have been pioneering the industry’s next digital revolution.   Social commerce has exploded in popularity in the last 18 months, driven by consumers increasingly seeking online experiences in the midst of local lockdowns.   Retailers in the APAC region have tapped into

K3’s exclusive research with Retail Gazette examined what retailers anticipate for the industry post pandemic. We found that 87% agree the future of bricks and mortar will be more digital while 89% also believe that it will be experience focused. And the experience that the consumer values more than any other is convenience and having the option to

Tony Bryant, Director of Global Business Development at K3, attended Digital Fashion Week earlier this year and gave a presentation on what services retailers need to introduce in order to survive. Chief among the topics Tony was discussed was sustainability, with consumers increasingly wanting to see more upcycling initiatives implemented by retailers.

K3 and Retail Gazette’s latest research found that 61% of retail leaders plan to have fewer but better stores by next year. Further, 39% also indicated that at-home experiences driven by online channels will be the CX model that defines retail for the next decade.   Indeed, ‘dark store’ startups across Europe have been revolutionising retail grocery shopping for a little

Our latest research, in collaboration with Retail Gazette, quizzed more than 140 senior retail leaders on their plans for the coming months to learn more about the industry’s burgeoning trends.

Glynn Davis, founder of Retail Insider, recently joined a K3|Engage event to discuss the retailers currently achieving sustainability through technology. Here is what he talked about… The retail industry is becoming more active around sustainability and although it might have been pushed off the top of the agenda of many retailers, as they struggle with COVID-19, it certainly

Independent retailers are leading the way when it comes to agility and sustainability. However, larger chains have been struggling to make a start on their Corporate Social Responsibility initiatives without coming off as inauthentic or green washing. Dr. Jackie Mulligan, CEO of ShopAppy explains why empowering local managers is the first step to an authentic CSR strategy.  It’s really great to see tech like ShopAppy supporting a sustainable high street. How has the reception been?  It’s being really